Frequently asked questions

Do I need to set up an account to place an order?

NO. We don't want to bother you with registrations. When you place your order, you will give us your informations as part of the order proces. Everything is very simple.



Which payment methods does we accept?

We accepts major credit cards and debit cards, including Visa and Mastercard. Additional payment options may be available in your specific location. - Paypal - Bank transfer (only available in some contries) For more precise information, please writte us on info@tawroh.com



Can I change or cancel my order once it has been placed?

Before your purchases have been confirmed (paid) you can cancel your order, change an item color, change the size or edit your billing and shipping details. Please note: once the order has been confirmed, there is no way to modify the details you have entered and it is not possible to issue a new invoice.



How long does delivery take and how much does it cost?

Delivery normally takes 2-8 working days within EU and up to 10 days outside of EU. Shipping costs depends from your order and country. You can find exact shipping cost when you place order.



Tax Information

Purchasing in our Store is reserved for end consumers. Our prices are inclusive of VAT. For each order, Tawroh Belts Online Store issues invoice; the document will be sent as an attachment in the Shipping Confirmation email.



Can I return or exchange an item?

Yes, you have 14 days of time to decide to return or exchange an item.

Write us on info@tawroh.com, if you wish for exchange or return the item.

If you want to exchange the item, please write us your invoice number and your new belt choice.

If you want return send the item back to us on our address:

Laprom d.o.o.

Ulica Nade Kovacic 2a

2204 Miklavz

Slovenia

When we have received the item we will send you a new one or return the money costs. You also can get voucher and buy any item latter.

What should I do if my order hasn’t been delivered yet?

If your order has not been delivered within the estimated period, we suggest that you: - Check that the address indicated for the delivery is correct. If it is correct please contact us and we will check where the order is. - In the case of a missed an incorrect delivery address please contact us to info@tawroh.com



Everything about size

We have all the belt sizes you need. In your order just select the size you want. Every belt is +/- 10 CM adjustable!

EXACT FIT: Order a ratchet belt to adjust it perfectly to your waist! A ratchet belt is a specific style of belt that ratchets down to the desired size by using an automatic buckle mechanism that locks into place. Note that exact fit is only for automatic buckles!

SIZE ADJUSTABLE: To customize the size of your belt can be really easy! You just need to buy a bigger size, remove the buckle and cut the strap to make it shorter.

All sizes in cm and inch

The belt length is measured from the top of the buckle to the central hole. To understand what length best suits you, measure your waistline at the height you would like to wear the belt.



Can I buy only buckle, without a strap?

Yes! You can buy only 1 or as many buckles as you want. To order just a buckle, select the last line in "Color and material". If the price changed, then you know you selected "Just Buckle"